Contact Us

Q & A

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

We pride ourselves on getting your items to you as quickly as possible. Our standard delivery usually takes between 5-7 business days. However please note that due to transit delays caused by the pandemic, some orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the matter.

Our customers are our number one priority and we offer full refunds for unopened unused products. 

To make your shopping experience a memorable one, we carefully inspect all items prior to departing our facility. 

Please note that customers will be responsible for shipping costs and pieces from the Dope Sh*t Collection can not be returned.

Returns must be in the original packaging undamaged with proof of purchase.

Life happens! If your items arrived damaged, please take photos of the packaging/products and send them to our customer care team at hello@souldesign1.com within 10 days from delivery for immediate assistance.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Get in Touch

For questions about your order.

hello@souldesign1

For press inquiries.

press@souldesign1

For wholesale inquiries.

wholesale@souldesign1

For brands interested in partnerships.

partnerships@souldesign1